Disruptive events can have a significant impact on an organization’s operations. In this report, we explore how operational resiliency can be achieved through efficient operations. We will uncover the key findings from Forrester’s comprehensive survey and shed light on how these insights can empower organizations to maintain their resilience in the face of an increasingly turbulent world.

The Importance of Operational Resiliency

In recent years, disruptive events have become both more frequent and more severe, casting a shadow of uncertainty over businesses of all sizes. In fact, according to Forrester’s enlightening survey, a staggering 75% of respondents recognize that improving operational efficiency is a critical factor in fortifying organizational resilience.

Operational resiliency is the lifeblood of an organization’s ability to weather the storm and keep operations afloat amidst disruptive events. Whether it be natural disasters, cyber-attacks, supply chain disruptions, or pandemics, organizations armed with operational resiliency can swiftly adapt to changing circumstances and continue to deliver products and services to their customers.